Shipping & Delivery

Delivery Times

All our packages are shipped Express as standard.

UK & Europe: 1-2 working days
USA: 2-3 working days*
Rest of World: 3-5 working days

Dates are based on average transit times from the date of dispatch. Orders are dispatched Monday to Friday, excluding UK Bank Holidays.

*As part of routine inspections carried out by US Customs, orders valued over $2,500 may be subject to a further information request via our nominated courier including the shipping receivers IRS number. No further charges will be added to your shipment at this point, this is only a routine check as requested by US Customs for clearance of the shipment. 

 


Shipping Costs

London (Zones 1-3): FREE
UK: £7

Europe: £15
US: £20
Canada £25
Rest of World: £25

 


Paid duties and taxes

Paid duties and taxes are on offer worldwide, meaning that Roland Mouret will ship all orders DDP through our nominated courier service so that customers will not receive unexpected customs charges unless your nominated country does not allow this option. Please see below for a list of exclusions. 

Duties and taxes will be charged at checkout where applicable. For all international orders, taxes and duties are calculated according to your shipping destination and included within the shipping charge on the checkout page.

Unfortunately for orders shipped to the following countries they will be shipped DAP. As a result you will be required to pay import duties and taxes, and we have removed this cost from the price at checkout. 

Afghanistan, Algeria, American Samoa, Armenia, Azerbaijan, Belarus, Cameroon, Cape Verde, Central African Republic, Comoros, Cook Islands, Cote d'Ivoire, Cuba, Djibouti, Falkland Islands, Georgia, Greenland, Guam, Guinea Republic, Guinea-Bissau, Iran, Iraq, Kazakhstan, Kiribati, Korea, D.P.R Of, Republic of Kosovo, Kyrgyzstan, Macau, Republic of Macedonia, Marshall Islands, Mauritania, Federated State of Micronesia, Republic of Moldova, Republic of Naura, Nepal, Niue, Palau, Saipan, Sao Tome and Principe, Seychelles, Sierra Leone, Solomon Islands, Somalia, Rep of Somaliland, Suriname, Syria, Tahiti, Tajikistan, Tonga, Tunisia, Tuvalu, Ukraine Uzbekistan, Vanuatu, Western Samoa and Yemen. 


Returns & Exchanges

We are pleased to offer complimentary returns on all orders.

Click here for further information regarding returns and exchanges.

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