DELIVERY
SHIPPING COUNTRY
Please pre-select the correct shipping country when browsing our website. This will simplify your checkout process. Shipping countries are listed at the bottom of the page when browsing the website from desktop and inside the menu if you are browsing on mobile.
Please note, due to a large volume of orders during sale, shipping may take longer, please allow for a few extra days for your order to be sent out from our warehouse.
We endeavour to dispatch your order on the same day for orders placed before 3:30pm GMT, Monday to Friday.
Any orders placed outside of these hours will be dispatched the following working day.
Europe
Roland Mouret covers import duties and taxes to all EU countries, including Norway and Switzerland, so there are no additional fees to pay when your order arrives.
Delivery is estimated within 2-7 working days from order dispatch. Free shipping is offered on all orders above €700. A €20 shipping fee applies for orders below €700.
A €20 shipping fee applies to orders containing sale orders.
* Due to the ongoing international conflict, we are currently unable to deliver to Ukraine.
USA
Free express delivery on full priced orders over $800. All orders under $800 will be charged a $10 delivery fee. Orders delivered in 2-5 working days.
Duties & Taxes not included and is the responsibility of the customer to pay all charges. Please note, due to recent tariff changes, these charges may be in excess of 125% of the order value.
Delivery is estimated within 2-5 working days from order dispatch. US customs may delay delivery and require an import form for orders over $800.
MAINLAND CHINA
Roland Mouret covers all import duties and taxes within mainland China. There are no additional fees to pay when your order arrives. Delivery is estimated within 3-5 working days from order dispatch. A £50 shipping fee applies on all orders.
MIDDLE EAST
Orders will be dispatched via DHL and delivery is estimated within 2-7 working days from order dispatch. Free shipping is offered on all orders above £600. A £20 shipping fee applies for orders below £600.
A £20 shipping fee applies to all orders containing sale orders.
RUSSIAN FEDERATION
Due to the ongoing international conflict, we are currently unable to deliver to Russia or Belarus.
REST OF WORLD
Depending on the destination, delivery is estimated within 2-11 working days from order dispatch. A £20 shipping fee applies for orders below £600, while any order above £600 is free. A £20 shipping fee applies for any order containing sale items.
International shipping charges do not include taxes or duties. As customs policies vary widely we advise contacting your local customs office for more information.
REFUSED SHIPMENTS
If you refuse your shipment, you will be responsible for any duties, taxes and/or customs charges incurred and the cost of returning the package to our UK address. This amount will be deducted from your merchandise refund.